Los Angeles Union Station serves tens of thousands of commuters and travelers every day, many of them passing through outside traditional retail hours. VenHub was deployed to solve a basic but persistent problem: access to essentials when riders actually need them. The autonomous store operates 24/7, offering hundreds of everyday items without staffing, lines, or fixed store hours.

For LA Metro, the value is straightforward. Union Station already has the foot traffic; VenHub converts dwell time into a service amenity and revenue opportunity without adding labor, lease complexity, or operational overhead. The store integrates cleanly into existing infrastructure while maintaining security, controlled access, and rapid transaction times, key requirements in a high-volume public transit environment.

From the rider’s perspective, the benefit is speed and reliability. Whether arriving early, departing late, or dealing with service disruptions, customers can complete a transaction in minutes. The result is a materially better station experience and a modern retail layer that scales with passenger volume rather than staffing constraints.